Sales Support Specialist
Sales Support Specialist
- Assist the sales head in managing and maintaining customer accounts.
- Prepare and process sales orders, quotes, and invoices.
- Coordinate with internal departments (e.g., Lab, logistics, finance, marketing) to ensure timely delivery of products and services.
- Maintain and update CRM systems with accurate customer and sales data.
- Handle customer inquiries, resolve issues, and provide after-sales support.
- Generate reports on sales metrics and performance for management review.
- Support the preparation of sales presentations, proposals, and contracts.
- Track inventory levels and liaise with supply chain to manage product availability.
- Schedule meetings, calls, and demos between clients and sales representatives.
